We stand by the quality of our products and aim to ensure you are completely satisfied with your purchase.

·      Eligibility for Return: Items must be returned within 30 days of purchase, in their original packaging and unused condition.

·      Return Procedure: Contact our customer service team for a return authorization. You will be responsible for the return shipping cost unless the product is defective.

·      Condition: Returned products must be in resalable condition with all tags intact. We reserve the right to refuse returns that do not meet these requirements.

·      Refund: Once the return is approved, refunds will be issued to your original method of payment.

Shipping and Handling

We are dedicated to ensuring that your orders are processed quickly and efficiently, so you can enjoy your products as soon as possible. Below are the details of our shipping and handling policies:

1. Processing Time

Orders are processed within 1-2 business days from the date of purchase. Please note that processing times may vary during high-demand periods, such as sales or holidays.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

We offer a range of shipping options to suit your needs, including Standard Shipping, Expedited Shipping, and Priority Shipping.

The shipping method you select will determine the estimated delivery time. The delivery estimates are provided at checkout based on your location and the selected shipping method.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions of the package, and your delivery address.

We offer free standard shipping on orders over a specified amount (e.g.,Rs 300/-), as detailed on our website or during the checkout process.

Expedited and Priority shipping options are available for an additional fee.

4. Shipping Restrictions

We currently ship to addresses within the India.

Certain products may be subject to shipping restrictions due to their size, weight. We will notify you if any items in your order cannot be shipped to your location.

5. Tracking Your Order

Once your order has shipped, you will receive an email notification with a tracking number. You can track your package on the carrier's website to get real-time updates.

If you have any issues with tracking, please contact our customer support team for assistance.

6. Delivery Time

Delivery times vary based on the shipping method and destination. Here are some general guidelines:

Standard Shipping: Typically delivered within 5-7 business days.

Expedited Shipping: Typically delivered within 2-3 business days.

Priority Shipping: Typically delivered within 1-2 business days.

Please note that these are estimated delivery times and can vary depending on carrier delays or other unforeseen circumstances.

7. Lost or Damaged Packages

While we take great care in packaging your order securely, sometimes issues arise during transit. If your package is lost or damaged, please contact our customer service team within 7 days of receiving your shipping notification. We will work with the carrier to resolve the issue.

In cases where the carrier is unable to locate the package or the item is irreparably damaged, we will offer a replacement or refund based on the situation.

8. Incorrect or Missing Address

Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If you realize an error with your shipping address after placing the order, contact us immediately. We will do our best to correct it, but once the order has shipped, we cannot modify the address.

9. Customer Support

If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team. We are here to assist you with any inquiries or issues you may have.